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Frequently asked questions
General
Hauscall provides non-medical support services for seniors and families, including transportation, medical appointment accompaniment, grocery shopping, airport assistance, technology help, companionship, and light household tasks.
Hauscall serves:
Kitsilano
Point Grey
UBC
Downtown Vancouver
Burnaby
Richmond
North Vancouver
and surrounding communities within approximately 25 km of Kitsilano.
Hauscall has a 1.5-hour minimum booking.
Unlike many private care agencies that require 2–3 hour minimum bookings, Hauscall offers flexible support for shorter appointments and everyday tasks.
No. Hauscall provides non-medical support services and does not offer personal care such as bathing, toileting, medication administration, or nursing services.
Yes. We can provide transportation, accompany clients to appointments, assist with check-in, take notes if requested, and ensure they return home safely.
Yes. Transportation is available as part of many Hauscall services and includes door-through-door support.
Yes. We can shop with clients or shop on their behalf and assist with carrying groceries into the home.
Yes. We offer airport drop-off, pick-up, and travel assistance services, including luggage help and airport navigation support.
Availability varies. Please contact us to discuss your preferred date and time.
Most services start at $45/hour with a 1.5-hour minimum booking.
Please visit our Pricing page or contact us for a personalized quote
You can:
📞 Call us at (236) 900 - 4287 (HAUS)
E-mail us at info@makeahauscall.ca
or complete our online contact form
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